Privacy Policy

1. Data Controller

This website is operated by Liam Dalby-Lansdown trading as Isotope Chillies ("we", "us", or "our"). For data protection compliance (UK GDPR & Data Protection Act 2018), Liam Dalby-Lansdown is the data controller responsible for your personal data.

Contact Email: liam@isotopechillies.co.uk
Trading Address: Nailsworth, Stroud, England GL6

2. Data We Collect

We collect personal information necessary to process orders and improve services, including:

• Identity & Contact Data: Name, delivery address, billing address, email address, phone number.
• Transaction Data: Details of orders placed and payments processed. Payment details are processed directly by our payment processor and are not stored on our servers.
• Technical Data: IP address, browser type, and cookie interaction data.

3. How We Use Your Data

We process your personal data on the following legal grounds:

• Contract Performance: To fulfill and dispatch your seed orders.
• Legal Obligation: To maintain accounting and tax records for HMRC.
• Legitimate Interests: To improve website user experience and prevent fraud.

4. Your Rights Under UK GDPR

You have statutory rights regarding your personal data, including the right to request access, correction, erasure, or restriction of your processing. To exercise any of these rights, contact us at liam@isotopechillies.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

5. Your Data is Safe

As the Owner of Isotope Chillies, I take data privacy to the utmost extreme. I firmly believe that your personal data should remain strictly your property, and will never be sold to advertisers or any other evil activities.